Frequently Asked Questions
Can my children use an infrared sauna?
Yes, your children are safe to use the sauna as long as they are supervised at all times. Please be careful and note that the sauna can get very hot and people, especially little ones, can become dehydrated.
What are the health benefits for spending time in an infrared sauna?
Infrared sauna can help to burn calories and control weight, strengthen your cardiovascular system, build your immune system, eliminate toxins, relieve back pain and stress, accelerate the breakdown of fat and cellulite, improve skin and speeds up muscle recovery.
Do I need any special venting or hookups?
No, your infrared sauna plugs directly into a common 3-prong outlet (120V 60Hz). The only area that needs some breathing room is the ventilation area at the top of the sauna.
Where should the infrared sauna be placed?
A main power source must be easily accessible and located in a dry and leveled area, far from water sources.
How long is the warranty?
Our saunas have a one-year warranty from the date of purchase. If the unit should fail to operate correctly within one year from the date of purchase, call customer service (8:30am to 5:30pm, EST). We will at our discretion either repair or replace the unit.
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What features are offered with Heilsa sauna's?
All of our Heilsa sauna's are easy latch-together panel assembly and can plug into a standard household outlet. There is no special venting or wiring required. All of our sauna's come with Mp3/iPod player adapter with an inline amplifier, two speakers, shelf, built-in bench seating, recessed interior reading light and tempered glass door and window.
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